The office is open between 9:00 and 15:00 between Monday and Friday. You can contact the Debtors' Ombudsman by e-mail: ums@ums.is or phone: 512 6600.  The Debtors' Ombudsman's toll free number is 800 6600. Please note that toll free numbers are only toll free if you call from a landline, but not if you call from a mobile phone.